Member Support

For In-Network benefits:

• Urgent Care: 404-365-0966 (TTY 711)
• Medical Advice/Appointments: 404-365-0966 (TTY 711)
• To locate MedImpact Pharmacies call 1-800-788-2949 (TTY 711)
• To submit a pharmacy claim for reimbursement complete this Drug Reimbursement Form and mail to:
  MedImpact Healthcare Systems, Inc.
  P.O. Box 509098
  San Diego, CA 92150-9098

For Out-of-Network benefits:

• For prior authorization of medical services, please call 1-855-265-0311 (TTY 711).
• To submit a medical claim for reimbursement, complete the Medical Claim Reimbursement Form and mail to:
  National Claims Administration – Georgia
  P.O. Box 370010
  Denver, CO 80237-9998

Away From Home Care:

• You can visit kp.org/travel or call the away from home travel line at 1-951-268- 3900 for all of your options.